Frequently Asked Questions

Everything you need to know about your Taro Modelmaker experience.

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.

How can I track my package?

Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.

Are the materials used in Taro Modelmaker products sustainable?

We pride ourselves on quality and ethics. We utilize premium, durable fabrics and work closely with manufacturers who adhere to fair labor practices and sustainable production methods.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.